Terms & Conditions

Version 1.0 · Last updated: October 2026

1. General provisions

These terms cover your use of the PlayMojo Casino website (the “Website”) and every wager made on it. By registering a player account you agree to them, together with the general bonus conditions, which form part of the agreement. The Website is run by a company that holds a gaming licence, and we may call it “we” below.

We can change the terms when needed and will try to tell players about important changes by email, but you should look at this page from time to time. If the English text and a translation differ, the English text prevails.

2. Age, legality and restricted countries

Real-money play is offered only where online gambling is lawful, and checking your local rules is solely your duty. You must be at least 18, or older if your country sets a higher age. Players found to be under age lose their winnings, and we may ask for proof of age and suspend the account until we get it.

Residents of many countries may not deposit or play for real money. The list includes, among others, the United States, the United Kingdom, France, Germany, Spain, the Netherlands, Belgium, Poland, Romania, Brazil, Colombia, India, China, Russia, Curaçao and Costa Rica. Some games are also blocked in certain regions by their studios, and using a VPN to get around such blocks is forbidden and can lead to confiscation of winnings.

3. Your account

Each person may hold one personal account. Duplicates can lead to all of them being closed and payouts cancelled, and anything won while a duplicate was active can be reclaimed. Do not let anyone else, minors included, use your account, and do not use the Website for business purposes. Keep your details current, and note that we may phone the number you gave as part of verification.

An account that has not been logged into for twelve months counts as dormant, and a monthly fee of €25, or the remaining balance if smaller, may then be taken until the balance reaches zero or the account becomes active again. Claims about these terms must be brought within one year.

4. What you confirm by registering

By registering you confirm that:

• you are of legal age and gambling is lawful where you live;
• you play for yourself, on one account, and not for commercial profit;
• you pay only with accounts, cards or wallets in your own name;
• you know gambling can cost you money and the casino is not liable for your losses;
• you will report any error in the software at once and will not exploit it.

5. Verification and checks (KYC)

We may ask for an ID, proof of payment methods and a utility bill, written in Latin or Cyrillic letters, and may require a video check when documents are in another script. A deposit or withdrawal above $10,000, alone or in linked transactions, can be stopped until the account is fully verified, and an account we cannot reach for two weeks after a withdrawal request may be locked. The AML summary on the Legal page gives the background.

6. Balance, deposits and withdrawals

Deposits. Cards and various alternative methods are offered, and the cashier lists what is open for your country. The smallest deposit is €20 or the equivalent; the largest depends on the method. Payments from third parties and transfers between accounts are forbidden, and winnings from such deposits can be confiscated. Accepted currencies include EUR, USD, AUD, CAD, NOK, NZD, ZAR and several cryptocurrencies, converted at the rate in force when you transact. Crypto cannot be swapped into other currencies.

Wagering of deposits. Every deposit must be wagered three times before the related funds can be withdrawn; otherwise a processing fee may apply.

Withdrawals. The smallest withdrawal is the equivalent of €20. We aim to process requests within 72 hours, and bank transfers take about three banking days, with intermediary banks possibly adding about €16. The limits are €2,000 per day, €5,000 per week and €20,000 per month or the equivalent, while progressive jackpots are paid in full. Large requests above a method's limit are paid in instalments.

Refunds. A refund request counts only if filed within 24 hours of the transaction, or within 30 days if you say someone else used your account. Bonuses and winnings are deducted before a refund is calculated, and refund costs fall on the player.

7. Bonuses and promotions

Each bonus needs a deposit of at least €20 and lasts three days. Only one bonus can be active at a time, and bonuses cannot be stacked. Unless an offer says otherwise, the bonus, and any free spins that come with it, must be wagered 40 times.

• Bet limit: while wagering, a single bet may not exceed €5, and breaking this forfeits the winnings from the bonus.
• Game weights: slots count 100% and most other games, including roulette, card games and video poker, count 5%.
• Caps: cashback and cash rewards are bonuses with a 10 times wagering rule and a maximum win of ten times the bonus; matches of 300% and above cap the withdrawable winnings at ten times the deposit.
• Cancellation: a bonus ends when its balance falls to €0.05 or less, and withdrawing early voids it.

Offers are limited to one per person, household, address, email, card and shared computer.

8. Game rules, errors and interrupted rounds

You confirm that you know the rules of the games you play and their theoretical payout. If a round is interrupted by a system error, the stake goes back to your balance and any credits won are added. Where a bet or payment was made by mistake, we may cancel the wagers or settle them again at the correct terms, and money credited in error stays our property. In a disagreement, the record on the game server is final.

9. Fraud, cheating and prohibited conduct

Collusion, chargebacks, several accounts, forged papers, stolen cards, advantage play on promotions, and betting equal stakes on most numbers of a roulette table are not allowed. We may close the account, void bonuses and winnings and inform regulators, without telling you the reason. After a chargeback we may take the balance as compensation and claim further losses. To close your own account, write to support@playmojocasino.site.

10. Disclaimers and limitation of liability

We do not promise that the software or Website is error-free, always available or fit for a given purpose, and we are not liable for equipment faults, lost connections, downtime or indirect losses. You agree to hold the casino, its staff and partners harmless from claims arising from your use of the Website. We are not a financial institution, so balances earn no interest.

11. Changes to these terms

The version and date appear at the top. By continuing to play after an update you accept it, and if you do not agree you should stop playing and close your account.

12. Notices

We contact you by email or through the contact details on your account. To reach us, write to support@playmojocasino.site or use the contact form. Privacy, cookie, AML and responsible gaming information sits on the Legal page.

13. Complaints and disputes

Write to support first; complaints are handled there and passed up when needed, and only the account holder may complain. If you are not satisfied with how a licensed operator handled it, you may take it to the Kahnawake Gaming Commission within 7 days to 6 months of the incident. Disputes with the casino are settled by arbitration in Cyprus.

14. Governing law

The terms follow the rules of the operator's licensing jurisdiction and the arbitration rules named above, without removing any mandatory rights you hold. This text is not legal advice.